Frequently Asked Questions


Customers can choose pickup and dropoff locations anywhere within 50 km of Calgary/Edmonton city center.

You will be picked up exactly where you are, and taken exactly to your destination. No need to take a taxi or bus once you reach your destination city.

We currently offer regular round trip service departing from Calgary only.

Custom bookings may be available upon request.

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Trips can be booked within the hours of 4:00 AM and midnight MST.

Our Online Booking System allows for down-to-the minute booking flexibility, so you waste no time waiting for your ride.

Custom bookings outside of our normal hours may be available upon request.

To quickly book your next trip, use our Online Booking System or call 1-877-601-8747.
Custom bookings outside of our normal operating area or operating hours may be available.

To request a custom booking, please email info@inorbis.ca or phone 1-877-601-8747.

To ensure we can get a car and driver ready for your trip, booking must be made at least 72 hours in advance of the scheduled departure time.

For Premiere Trips and Exclusive Trips, we require at least 2 hours between the outbound and return trips in order to recharge the vehicle.

Exclusive Trips are a maximum of 800 km or 15 hours, whichever comes first.

Our Premiere service includes same-day round-trip service from Calgary to Edmonton and back.

The Exclusive service additionally includes personal chauffeur service for the duration of the trip. An Exclusive "All-Day Trip" package is perfect for travellers who have multiple stops to make within their destination city.

We request a phone number so your driver can contact you on the day of your trip. We will only use your contact information for the purpose of ensuring you have a satisfying, hassle-free experience when travelling with InOrbis.

For more information, please check out our Privacy Policy.

For a detailed description of our services and their costs, please visit our Pricing Breakdown.
You can read about our time change and cancellation policy on our Terms and Conditions Page.